Question 1

What is the maximum Coverage for Crossguard

Accepted Answer

conservatively 50 meters radius in an open space

Question 2

Where can I scan the qr code to register Senzo devices in Crossguard

Accepted Answer

Always scan the QR code from the device (not from the box)

Question 3

Where shall i install the Cross Guard Gateway in my home?

Accepted Answer

Please install the gateway properly to ensure it works well and stays under warranty. The Gateway must be placed in an open area (not inside a cabinet or enclosure), about 3 ft above the floor and at least 2ft below the ceiling. If these installation requirements are not followed, the product warranty will no longer valid.

Question 4

How to make sure the smart switch is turn on?

Accepted Answer

After install the switch on the wall, Make sure to slide the on/off button at the bottom of the Smart Switch.

Frequently asked questions

What is the maximum Coverage for Crossguard

Where can I scan the qr code to register Senzo devices in Crossguard

Where shall i install the Cross Guard Gateway in my home?

How to make sure the smart switch is turn on?

Frequently Asked Auestions

What is the maximum Coverage for Crossguard

Where can I scan the qr code to register Senzo devices in Crossguard

Where shall i install the Cross Guard Gateway in my home?

How to make sure the smart switch is turn on?